Make A Donation

Family Information

430K5777

We know a hospital visit can be overwhelming and stressful. FedExFamilyHouse was designed by families for families. Our goal is to provide a place for rest and comfort while your child is receiving care at Le Bonheur Children’s Hospital. Thanks to generous donors, there is no charge to stay at FedExFamilyHouse.

Reservations

FedExFamilyHouse has 24 suites available to families while their child is receiving care at Le Bonheur Children’s Hospital. Reservations at the house are only made through the patient’s social worker or clinic coordinator. Please contact your social worker or clinic coordinator directly to ask for a referral to the house.

Due to the limited space, we take a few things into account: 

  • How far a family is traveling
  • Length of stay
  • Type of appointment or procedure (e.g., same day surgery, clinic appointment)

Rooms

We designed FedExFamilyHouse to provide families comfort during a difficult time. Our facility includes 24 suites. Each suite has two beds, a private bathroom, window seat, space for a crib, desk and a closet with plenty of storage for suitcases and belongings. 

Before you come, be sure to check out our virtual tour.

Your Stay

We hope you will make yourself at home while you are here. We know a hospital visit can be overwhelming and stressful. FedExFamilyHouse was designed by families for families. Our goal is to provide a place for rest and comfort while your child is receiving care at Le Bonheur Children’s Hospital. 

You’ll receive a FedExFamilyHouse Welcome Guide once you arrive. You can download a PDF here. The guide contains information you might need during your stay. 

Below are a few highlights from the guide:

Check-In and Check-Out Times

Check-in time: 3 - 6 p.m.

Check-out time: Noon

If you need a late check-in or check-out time, please contact 901-322-1971 in advance. We are happy to store your luggage during an appointment. Please contact the Welcome Desk.

Parking

Secure parking is available for families staying at FedExFamilyHouse. Due to construction, parking is available in a gated lot at the northwest corner of Poplar Avenue and Ayers Street. You’ll receive the code for the gate at check-in. When you arrive for check-in, please park in the spaces to the right of the house close to Poplar Avenue.

Transportation

Transportation to and from Le Bonheur is available through Le Bonheur Security 24 hours a day, seven days a week. Please make arrangements at the Welcome Desk.

Visitors

Visitors are welcome at FedExFamilyHouse from 8 a.m.-10 p.m. All visitors must sign in and out at the Welcome Desk.